Support Tickets
#1
I know, it details this new system in the update when you click 'Learn More', but I don't understand, well, any of it. Perhaps I'm just unobservant, but it confuses me. I posted a short story, but the UI is so unfamiliar and hard to navigate that I don't know how to mark it as complete as it's a one-shot. When I looked around a bit more, it said something about a Support Ticket, but I had no idea what it was on about. Can anybody please shed some light?
A writer never has a vacation. They either write or think about writing. ~Eugene Ionesco
RE: Support Tickets
#2
Try clicking "Help". Or this link, same effect. If any questions are left, then ask them. ;)
RE: Support Tickets
#3
Oh, I didn't see that; I must have set the stickiness differently without noticing. As stated before, I'm not familiar with this site and the UI feels alien. Thanks a bunch!
A writer never has a vacation. They either write or think about writing. ~Eugene Ionesco
RE: Support Tickets
#5'Bane07' pid='822542' dateline='1489939133' Wrote: I would like to delete my novel 'Bane Identity'...
Submit a support ticket requesting your fiction to be deleted through 'help' located above
Re: Support Tickets
#7longshalong Wrote: I need my deleted fic The Sovereign of Flesh but I need it backdamn. you reall just necroed a old thread.
anyway
https://www.royalroad.com/support
go there. click on make support ticket. choose fiction category. Detail the fiction you want back. That's it.
and don't necro threads.
Re: Support Tickets
#8DrBuller Wrote: damn. you reall just necroed a old thread.We have a full blown Lich King on our hands here. Five years.
Re: Support Tickets
#9Ralen Wrote:It could be worse. It could be Reforged.DrBuller Wrote: damn. you reall just necroed a old thread.We have a full blown Lich King on our hands here. Five years.
I sometimes think, therefore I sometimes am?
Re: Support Tickets
#10
Hello.
I am new writer and I want to post my novel here but the site is asking that the novel would have to be authenticated but what proof should I show since I haven't posted it any where else and just wrote it on Microsoft word.
I am new writer and I want to post my novel here but the site is asking that the novel would have to be authenticated but what proof should I show since I haven't posted it any where else and just wrote it on Microsoft word.
Re: Support Tickets
#11M.M.Asher Wrote: Hello.go ask for a link to where it's being posted elsewhere. if it isn't anywhere else, just say you've written it yourself
I am new writer and I want to post my novel here but the site is asking that the novel would have to be authenticated but what proof should I show since I haven't posted it any where else and just wrote it on Microsoft word.
Re: Support Tickets
#12M.M.Asher Wrote: Hello.
I am new writer and I want to post my novel here but the site is asking that the novel would have to be authenticated but what proof should I show since I haven't posted it any where else and just wrote it on Microsoft word.
If you're using "the site" to refer to "the notice on the new fiction submission page", it gives directions for what to do if you need to submit verification. That's the second paragraph, which starts with "If you have already posted your story elsewhere, be aware that we will require proof of content ownership.". In other words, you only have to submit proof of ownership if the story's already been posted somewhere.
If you received a message from the mods (would've linked to a Support Ticket) saying you needed to prove ownership and you haven't posted it anywhere else, then ask for clarification on where else it's been posted.
Re: Support Tickets
#13
Hi! I’m trying to post my story on here with commissioned art I ordered but it told me to come here to get a support ticket for proof that I have permission. How do I prove it? Here’s the Twitter profile of the guy I ordered it from @stephengiannart
JKNetwork1
JKNetwork1
Re: Support Tickets
#14JKNetwork1 Wrote: Hi! I’m trying to post my story on here with commissioned art I ordered but it told me to come here to get a support ticket for proof that I have permission. How do I prove it? Here’s the Twitter profile of the guy I ordered it from @stephengiannart
JKNetwork1
If you go to the top of the page and find SUPPORT, it gives a drop down menu, and the option to put in a support ticket.